Listening to customer feedback and following reviews of the company’s internal processes, CG Cleaning Ltd have developed and launched a new in-house CRM Software system. The new software will help to optimise the customers experience by logging works and accessing real time information.
The CRM system supports all scheduling and job planning and enables:
- Traceability and transparency across all service elements.
- GPS real time reporting
- Operatives fully informed when attending a site through detailing full job specification, including site history, and communication with the client.
- Remote working via tablet allowing photos, information and job sheets to be uploaded instantly onsite.
- All documentation saved automatically to iCloud.
“In this digital age we recognised the need to introduce a software system to the business which we could integrate into our existing business model” commented Colin Gregory, CG Cleaning Ltd Director “CG Cleaning Ltd.’s customer’s needs lie at the very core of our operation. During the software development period, our primary goal was to focus on our customer relationships and customer experience.”
The new system will be operational from February 2020 and will pass considerable benefits to all existing customers and contracts.
At CG Cleaning Ltd we recognise that all our customers are individuals and have a varied range of requirements. We can design a commercial cleaning contract to suit your exact circumstances, from solo operatives, cleaning crews to out of hour’s services. The correct cleaning contract can also help to clearly define your annual cleaning budget.
For more information on our cleaning services or to obtain a free no obligation quote contact the team at CG Cleaning Ltd Today! 0800 0831909 | firstname.lastname@example.org